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Track Your Order

Where is my order?

As soon as your order is dispatched, we send you a shipping confirmation email that includes your tracking number and a direct link to the carrier's tracking page. Orders are processed within 1–2 business days and typically delivered within 3–5 business days anywhere in the USA, fully insured.

Tracking your shipment

  • Check your inbox (and spam folder) for the shipping confirmation email from Luxury Watches Off.
  • Click the carrier link in the email to see real-time tracking updates.
  • Please allow up to 48 hours after dispatch for the tracking number to activate in the carrier's system.

Tracking not moving?

Carriers occasionally take a little longer to scan packages during transit. If your tracking shows no movement for 4 or more days, email us at support@luxurywatchesoff.com with your order number and we'll investigate with the carrier right away.

For any other questions about your delivery, our team is happy to help at support@luxurywatchesoff.com.

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              Terms & Conditions

              Demati supplies products listed on the Demati, and Demati websites, and in our stores under the following Terms and Conditions. Please read these Terms and Conditions, and our Privacy and Cookie Policies carefully before using any of our websites, or ordering from us.

              The Terms and Conditions apply to your use of any Demati website and to any products you purchase from them; regardless of how you access the website, including any technologies or devices where our website is available to you at home, on the move or in store

              We reserve the right to update these Terms and Conditions at any time, and any updates affecting you or your purchases will be notified to you, by us in writing (via email), and on this page.

              The headings in these Conditions are for convenience only and shall not affect their interpretation.

              We recommend that you print and keep a copy of these Terms and Conditions for your future reference...